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Sales Engineer - Emerging Markets

Cylance Inc    Ireland County Cork T12 KXV9 IE


WHO WE ARE

Cylance is one of the fastest growing companies in the history of cybersecurity. By successfully applying artificial intelligence and machine learning to crack the DNA of malware, Cylance has redefined the endpoint protection market, garnered acclaim from industry analysts and won numerous awards including Best Emerging Vendor from SC Magazine. If you have the passion and desire to disrupt industries, protect the world from cyberattacks, and be at the forefront of a revolutionary new technology, we want you to join us!

THE POSITION

Cylance is seeking a Sales Engineer in its emerging markets who will play an instrumental role in accelerating sales initiatives.

WHAT YOU WILL DO

  • Master technologies and utilize knowledge to pitch company technology and products to high level technical decision makers including, but not limited to, CTOs, CIOs, CISOs, Incident Response teams and security experts
  • Effectively position Cylance technology against competitive offerings
  • Utilize exceptional written and oral communication skills to effectively lead business and technical presentations, demonstrations, and conversations with CXO and VP-level audiences, as well as channel partner leadership and technical stakeholders within major enterprise accounts
  • Provide phone and web delivery to customers and partners all over the world
  • Develop relationships with key partners for growth within customer bases
  • Independently prioritize and execute project tasks in a methodical and disciplined manner
  • Set and manage expectations with senior stakeholders and team members
  • Provide first level technical support throughout the sales cycle for both customers and partners, removing sales obstacles using creativity and adapting to rapidly changing circumstances
  • Provide professional responses to customer requests for proposals (RFPs) and requests for information (RFIs)
  • Capture requested features and provide feedback to the Product Management, Sales, Development, Support, Engineering, and Marketing teams
  • Improve and develop technical documentation for products and services to ease understanding for customers and channel partners, making recommendations for creative alternatives to overcome technical challenges

WHO WE ARE LOOKING FOR

  • One year minimum related experience in information security and/or relevant technical experience; one year experience in a sales engineering or related role, for a total of two years minimum experience
  • Various combinations of the previously listed experience acceptable if the overall related experience totals to at least two years
  • Bachelor s or high level degree preferred; relevant experience can be substituted for educational degree
  • A Master s degree can be substituted for years of experience
  • Intermediate knowledge of hacking exploitation tools and methodologies, detection evasion techniques, and notable malware and anti-malware solutions and techniques
  • Strong communication, analytical, critical thinking, and problem solving capabilities
  • Ability to prioritize and complete multiple tasks with little or no supervision

WHAT WE NEED FROM YOU TO APPLY

  • Current resume
  • Cover letter/summary expressing:
    • Why you are interested in working at Cylance
    • The skills, strengths and expertise you will contribute to our diverse team of extraordinary talent and humble hearts

Company Information

Cylance Inc
Cylance Inc Ireland County Cork IE

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